Our story

A legacy of trustSingapore’s trusted name in Hajj, Umrah and Muslim-friendly travel

Hagel Travel & Tours is a Singapore-licensed agency specialising in Hajj, Umrah and considered journeys for Muslim travellers. We bring together religious guidance, careful hospitality and a standard of service our jema’ah return to, journey after journey.

Established2006, in Singapore
SpecialismHajj & Umrah
AccreditedIATA & Ministry of Hajj
AlsoLeisure tours worldwide
Office5 Jalan Pisang, Singapore
Who we are

Discover the story, values, and people behind Hagel Travel & Tours

With decades of experience, we deliver thoughtfully curated Umrah and travel journeys, ensuring comfort, clarity, and peace of mind every step of the way.

Why jema’ah choose us

What we will never compromise on

Experience you can lean on

Serving jema’ah since 2006, through every change to the Saudi visa system, the Haramain train and the quota rules. We have met the difficult cases before.

Budget to prestige

The same programme and the same guidance at every tier. You choose the room standard; nobody receives a lesser Umrah for paying less.

Taught by qualified ustaz

Our ustaz teach the rites before you fly and lead them on the ground, in Malay, with English arranged on request.

An officer travels with you

Every departure is led by someone from our own Singapore office, who flies out with the group and comes home with it.

Our jema’ah

The groups we have travelled with

Every face here belongs to one of our own jema’ah. The first sight of the Kaabah, the walk to Raudhah, the last quiet night before home. Tap any photograph to look closer.

A Hagel group gathered in front of the Kaabah, Masjidil Haram
Masjidil Haram
Hagel jema’ah in the courtyard of Masjid Nabawi at dusk
Masjid Nabawi
Jema’ah in ihram raising their hands in du’a at Arafah
Arafah
Hagel jema’ah at the Majlis Kesyukuran in Singapore
Majlis Kesyukuran
A Hagel group in ihram before departing for Umrah
In ihram
Hagel jema’ah in front of Masjid Quba, Madinah
Masjid Quba
Hagel jema’ah in front of Masjid Ghamamah, Madinah
Masjid Ghamamah
Our managing director

Syed Agil Alkaff

Managing Director · over 30 years in the industry

He began as an operations manager with established agencies in Singapore and overseas, handling Hajj, Umrah, ticketing and tours. Airlines, hoteliers and travel partners across the Hajj and Umrah trade know him by name, as do the ones on the leisure side.

What he built here is a company recognised for its operational infrastructure, its creative itineraries and the global links that let us put a group somewhere difficult and bring it back comfortably — and, more than any of that, for picking up the phone.

Syed Agil Alkaff, Managing Director of Hagel Travel & Tours, addressing jema’ah
Accreditations

Licensed, accredited, and accountable

Come and talk to us

Drop by the office, or just call

Our office is at 5 Jalan Pisang, a short walk from Bugis. Come by for a chat, or give us a call — we are always glad to hear from you.

Hagel Travel & Tours officers and ustaz at the Majlis Kesyukuran
Our dedicated team